Applebee’s and IHOP Plan to Introduce AI in Restaurants The company behind Applebee’s and IHOP plans to use artificial intelligence in its restaurants and behind the scenes to streamline operations and encourage repeat customers Dine Brands is
Dine Brands Dishes Up AI to Streamline Restaurant Operations . . . Additionally, an AI-driven management app is under development to assist restaurant managers with staffing decisions and other day-to-day tasks IHOP has already dipped a spatula into the AI space In August 2023, the company announced a partnership with Google Cloud to integrate Google’s Recommendations AI into its digital ordering experience
Applebee’s and IHOP to begin introducing AI in restaurants The company is introducing AI-infused tech support for its more than 300 franchisees, utilizing Amazon’s Q generative AI assistant This tool allows field technology services staff to query the company’s knowledge base using natural language, eliminating the need for time-consuming manual searches
Applebee’s and IHOP have plans for AI - MSN A pplebee’s and IHOP plan to launch an AI-powered “personalization engine” that could help its restaurants provide recommendations and customized deals, according to a report from The Wall
Applebees and IHOP Set to Serve Up AI with a Side of . . . Reasons for Introducing AI The introduction of AI in businesses is driven by multiple factors, each contributing to the overall goal of improving efficiency, reducing costs, and enhancing customer experience In the case of Applebee's and IHOP, the primary motivation for adopting AI technology is to address staffing shortages and rising labor
Applebee’s, IHOP to Use AI for Support and Personalization The plan includes outfitting tablets with AI capabilities that can automatically detect when a table should be cleared or when a server might need assistance Additionally, an AI application is being developed to aid restaurant managers in staffing and daily operational tasks, ensuring that the focus remains on delivering stellar customer service
Applebee’s IHOP Turn to AI for Orders, Staff, Support Dine Brands is also introducing tech support tools powered by AI to help field service workers troubleshoot faster by using natural language instead of technical searches In the kitchen and dining room, AI-powered cameras may soon be able to alert staff when tables need cleaning, while restaurant managers could get access to an app that helps